Prohibited & Restricted Items for Shipment

Definitions

1. Our company 
2. Customer mean and includes sender, shipper, consignor, consignee and/or his/her authorized representatives. 
3. Delivery - means tender of shipment to the customer or intimation about arrival of the shipment at the destination. 
4. Freight - means the basic freight only and it excludes the other components like taxes and other levies.

Documentation: 

1. Proper and completed documentation by the customer is compulsory required along with accurate details of the shipper/receiver's name, address, telephone Nos,, email-id and forms, waybills, invoices etc. as per the statutory requirements. 
2. Our company shall not be made responsible /liable in case of any deficiency in the documents/statutory requirements and no claim or grievance of nature and which is wrongly declared by the customer /shipper OR in case of seizure by any government authority due to improper and incomplete documentation as a result other shipment(s) also get delayed resulting in a loss to our company 
3. Our company shall not be liable for any kind of damages to the goods caused due to improper and defective packaging of goods, loss of goods or goods damaged or loss in transit or by any circumstances beyond our control such as Acts of God including earthquakes, cyclones, storms, flooding, fire, disease, fog, snow or frost on other natural calamities or disasters. Force mature including ( but not limited to)war accidents, act of public enemies, strikes, embargoes, peril, local disputes or civil commotion etc.

Statutory payments: 

1. The customers are solely responsible for all payments if any, levied by the government or any statutory body etc. Such as Octroi /entry Tax, service tax/value added tax or any other tax levied from time to time. \
2. In the event of any shipment being held up by any statutory authority such as but not limited to Commercial Tax/Custom, entry tax etc. Our company shall not be responsible for any kind of consequential loss/freight refund. Farther the customer has agreed to make good the loss to our company in case of any claims being lodge on our company by Statutory authorities due to insufficient documents or wrongful declaration by the customer/shipper/consignor

Claims:

1. No claim shall be entertained by our company for any loss or shortage/damage/non-delivery/breakage/leakages/pilferage etc. of the consignment.
2. Our company shall not entertain any claims arising due to delay in delivery of consignment for any reason.
3. In case Loss of Shipment only USD 100 will be claimed including Shipment charges
4. In case if the shipment is hold by customs at the consignee country and if the customs do not release the shipment or the merchandise is discarded by the custom authority no claim will paid to the shipper/consignor or consignee.

Exclusions: 

1. We will not be liable for any loss of income, loss of profits, loss of order damages or loss how so ever arising including without limitation breach of contract, negligence, willful act or default. 

2. We are not liable if we do not fulfill any obligations towards you at all as a result of Circumstances beyond our control such as (but not limited to): 

   1. Acts of god including earthquakes, cyclones, storms, flooding, fire, disease, fog, snow or frost or other natural calamities or disasters; 
   2. Force mature including (but not limited to) war, accidents, acts of public enemies, strikes, embargoes, peril, local disputes or civil commotions etc.;